Welcome to Krypitalx Canada Privacy Notice (“Privacy Notice”). Please spend a few minutes reading it carefully before providing us with any information about you or any other person.

Last Update: 29 April 2025

1. Introduction

At KrypitalX, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, exchange services, and crypto payment gateway. By accessing or using our services, you agree to this policy.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information (e.g., name, email, phone number, government-issued ID)

Financial Information (e.g., wallet addresses, bank account details for fiat transactions)

Usage Data (e.g., device information, IP address, browser type, and site activity)

Verification Data required for AML/KYC compliance

3. How We Use Your Information

We use your information to:

Provide and maintain our services

Conduct identity verification and comply with legal obligations (AML/KYC)

Enhance user experience and customer support

Communicate service updates and promotions

Detect and prevent fraud and security breaches

4. Sharing of Information

We do not sell your personal data. We may share your information with:

Trusted third-party service providers (e.g., compliance tools, analytics platforms)

Regulatory authorities when legally required

Banking and payment partners for transaction facilitation

Business affiliates under strict confidentiality agreements

5. Data Security

KrypitalX implements robust security measures including:

SSL encryption

Multi-signature cold storage

Two-factor authentication (2FA)

AI-powered fraud detection systems

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy and to meet regulatory requirements. Upon closure of your account, we will retain necessary records for a minimum duration as required by law.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access and correct your personal data

Request deletion of your data

Object to data processing

Withdraw consent at any time

To exercise these rights, contact us at support@krypitalx.com.

8. Cookies and Tracking

Our site uses cookies to personalize content and analyze traffic. For more details, please refer to our Cookie Policy.

9. Changes to This Policy

KrypitalX reserves the right to update this Privacy Policy at any time. Material changes will be communicated via our platform or email.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, reach us at: [support@krypitalx.com]